tagged: Fisher College of Business page: 1

Everyone needs a story

So she sat looking suspicious at me from the middle of the room.  I was pretty sure she didn’t ‘buy’ what I was selling about the need to have your own signature story.  After all, this is a group of highly motivated, intelligent and soon to be MBA’s from the Fisher College of Business.

There it came.  “I don’t see any reason why anyone else needs to know our story,”  she blurted out after seeing two colleagues get up and recite what they thought were each other’s “signature” stories.

I wanted to reply, “What do you have to hide?”  But instead, posed the question back to the group.  The answers I got were expected:  So someone can refer you, so people know what you don’t want to do, so you can have a reputation in the field of your choice, and so on.  I suspect her question was rooted in a disdain for people knowing her personal life.  But we all have different stories about ourselves, and the one I tell about my tennis career or being a mom rarely comes out when I’m coaching or teaching public speaking, presentations or storytelling.  It isn’t relevant.

But it was reinforced to me, in this Leadership and Professional Development Program class that I was teaching on Storytelling, that not everyone is comfortable telling their story – even if they want to.

That was evidenced later in the class by a young woman of Asian decent who was distraught.  She wanted to share her story and her great achievements, but her culture, she explained, held her back.  After a few minutes of explaining the different ways of overcoming that barrier, she found some freedom in being able to talk about the problems she’d solve, not just the trophies she’d won.   She honored me with a blog post reflecting on this experience, and I’d like to honor her for being wholehearted, knowing she was vulnerable but had some interesting things to share.  That, to me, was a great story in and of itself.

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Talk Back: “What If” conference

Talk Back is an occasional review of talks we’ve attended or heard.

Yesterday, it was a delight to attend the first “What If” conference at the OSU Fisher College of Business. It was a showcase of successful entrepreneurs and their various approaches to innovation. Each person was given 20-30 minutes to present. To keep it light, I’ve given each of them an appropriate award, helping to highlight their most memorable speaking attribute.

Before I dig into my list, I was reminded of my favorite excuse TO prepare for a talk: if you do a great job, we remember what you said. If you don’t, we remember why we don’t.

The best smack down of the topic conference: Hands down goes to Kelly Mooney, President and CXO of Resource Interactive. She designed her talk around one simple innovation that her firm had developed; not her philosophy in innovation, but a practical application to their commitment to it. As the conference title suggests, the talks were supposed to help understand what happens when you say “What if..” we could mix that idea with that other concept? Or achieve those results? What would our innovation look like if we allowed ourselves those questions? Kelly’s slides were clear (although I’m still very hesitant to endorse screen shots of web pages – in this case they were not meant to be read so it worked), designed around the theme and her talk was tight. She had to keep a good pace because the conference was running late (more on that later), but not too fast for her to abandon her confident but conversational style.

The best TED talk: Peter Thum from Ethos Water. Why? Because Thum is a TEDster and given a TED talk before. The What If? conference in one of its promotional pieces, actually suggested that the talks were in the style of TED. As a TEDx organizer, this is a style I’m intimately familiar with. He had clear command of his topic (never once looked back to a slide), had slides that were image-rich (no words or few), had a friendly and easy pace to follow, projected well, sequenced his story for easy following and didn’t drone on forever. All things you learn by giving a TED talk. If you want to achieve that, just watch a TED talk every day for the next two years (there are that many).

The best verbal style: Sherri Geldin, Director of the Wexner Center for the Arts. I have long thought (and have told her as much) that she’s got a terrific oratorial style. Exceptionally confident, very well paced – you never ever hear her rush – and enough graduate words that give her credibility with the high art crowd. Now, I say verbal style because she’s got one barrier to her having an overall speaking style – she won’t talk without a podium. As such, most of us couldn’t see her because the talks were designed to be integrated with the audience and the podium was hidden to the side. Word has it she didn’t spend a lot of time preparing her remarks – barely would have known it. She can amply think on her feet, hopefully she’ll let her feet move when she talks in the future.

The best story: I may be partial, but Martin Keen’s journey from being a sailing student at OSU (seriously?) to being one of the leading designers and manufacturers of outdoor footwear, you know the ones bearing his name, was really inspiring. I loved his imagery that supported his talk even if his delivery wasn’t the most outstanding. He did a great job opening and relating to the audience, especially sine he hadn’t been back on campus for 21 years. Indeed, he put the conference in a bit of a scheduling connundrum with his length. I know It’s hard to stop someone that hasn’t been back on campus since they graduated 21 years ago and has since built an internationally known brand. It’s a note to self for the organizers: clear expectations up front and use the hook the minute they go over. I do wonder how many students were wearing his shoes in the recent flashmob.

The most memorable shirt: No other contender in this category except for Bruce Lavash from P&G who wore a Hawaiian fashion. When you have 30 patents to your name you are allowed!  I’ll be sort of tough here and say he showed a bit of unpreparedness with some horrible dry mouth about 3 minutes in — a true sign of nervousness. He was energetic and passionate, but the only thing that grabbed me at the top of his talk was the shirt so I excused myself to use the restroom and return a call. A good lesson in audience engagement – get to the point or you’ll lose them. As a result of leaving for a bit, I also missed the founder of Wikipedia but the buzz in the room was that he was engaging and interesting.

Most sincere: Jeni Britton, Jeni’s Ice Creams. She told me after that she didn’t want to do it since she didn’t have much time to prepare.  Barely showed. She admitted mid-talk that she was used to having her kitchen in front of her when she talked (or rather, cooked) and did exhibit a little nervousness by looking at the screen to make sure the audience looked there too. And her set-up was hard to beat: she got to end her talk by inviting everyone to sample two flavors of her exotic ice cream. She certainly fooled us if she wasn’t prepared as we all enjoyed a scoop.